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Privacy Policy

This Privacy Policy ("Privacy Policy") is designed to help you understand how Lumen Home Designs ("Lumen") and its affiliated brands collects, uses, and discloses the personal information that we collect from you when you use any of the Lumen websites and the services available through the website.

Before submitting information to the Site, please review this Privacy Policy carefully. By using or accessing the Site, you accept the practices described in this Privacy Policy. If you prefer that we not collect and process information about you, please do not provide it to us and do not access the Site.

For purposes of this Privacy Policy, "Personal Information" means information that would allow a third party to learn your identity or contact you, including, for example, your full name, address, telephone number, email address, or credit card number.

We do not knowingly collect any Personal Information from children under 13. Where any such information is inadvertently collected, we will delete the information as soon as possible. If you believe a child under 13 has provided us with Personal Information, please contact us via email at [email protected]

 

INFORMATION WE COLLECT

We collect the information that you share with us, including:

Personal Information: "Personal Information" means information that would allow a third party to learn your identity or contact you, including, for example, your full name, address, telephone number, email address, or credit card number. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Site. Personal Information that we collect depends on how you use the Site. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of certain features of the Site; and

General Information: When you visit the Site, we may collect various categories of general non-personal information ("General Information"). General Information includes browser information, operating system information, device information, TCP-IP address and the date, time, length of stay and specific pages accessed during your visits to the Site.

REGISTERING FOR THE SITE

If you register to use the Site, we may collect Personal Information including your name, email address, and telephone number.

You may also register for the Site using another service, such as Facebook. If you create your account by connecting through another service, you are authorizing us to use public information from that connected account to help complete your profile. Please remember that the manner in which the service uses, stores, and discloses your information is governed solely by the policies of such service. We recommend that you review the terms and policies of that service, including its privacy and data gathering practices. We shall have no liability or responsibility for the privacy practices or other actions of any third party service provider or any other third-party site or service that may be enabled within the Site.

You may review, update, or modify your account information, including profile and contact information, at any time by logging into your account. You may also permanently delete your account by contacting us at [email protected]

ONLINE IDENTIFICATION TOOLS

Like many website providers, we use your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your shopping cart and gather general information.

We use web beacons (a.k.a. clear GIFs, web bugs or pixel tags) to personalize your experience of the Site and to generate information about Site traffic and trends. Web beacons collect General Information, such as the type of browser that you use and your IP address. Web beacons may be used alone or in conjunction with cookies; when web beacons are used with cookies, they may link General Information to Personal Information. Web beacons usually are not visible to you.

We also use cookies to keep track of your shopping cart and for other purposes like personalizing the Site.  A cookie is a small file stored by your internet browser on your computer. A "session cookie" stores temporary information that is erased when you close your web browser or turn off your computer. A "persistent cookie" enables the Site to recognize you when you return to it and remains stored on your computer until you delete it. Your web browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the Site will not be able to recognize your account or to personalize the content that you see. A "flash cookie," also known as a "local storage object," is not stored in your browser, unlike other cookies, and instead placed on your computer by websites that use Adobe Flash. You may disable flash cookies via your Flash Player preferences or by using third-party software. We do not and cannot use cookies to gather other information that may be stored on your hard drive.

DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent your Personal Information to third parties so that those third parties can market their own products or services to you. We may, however, disclose the information we collect about you, including your Personal Information, as follows:

  • We may share your Personal Information with our contractors and service providers who perform functions on our behalf. For example, we use third parties to provide credit card processing services on our website, and we will disclose your credit card and billing information to such third parties so that they may process your payment on our behalf.
  • We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets or stock, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about our Users is among the assets transferred.

 

THIRD PARTY WEBSITES

This website may contain links to other websites. Please note that we have no control over, and are not responsible for, these third party websites. Once you click on one of these links, you are entering a website separate from Lumen's website. We recommend that you review the privacy policies on all such websites as their policies may differ from ours.

SECURITY

We have implemented  reasonable security measures to protect against unauthorized access to and unlawful interception or processing of your Personal Information. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your Personal Information, we cannot ensure or warranty the security of any such Personal Information.

CALIFORNIA RESIDENTS

California residents may choose to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes or choose to opt out of such disclosure. To make a request or to opt out at any time, please contact us at [email protected].

CHANGES

We may change this Privacy Policy from time to time, and the updated version will be posted on our website in place of the old version. We will also include the date that the currently displayed Privacy Policy took effect to help you determine whether there have been any changes since you last used our website. If we make a material modification to this Privacy Policy, we will notify you by sending an email to the email address you have provided (if any) and by other means where appropriate. If you do not agree with the terms of any updated Privacy Policy, you must immediately cease using our website and services.

CONTACT

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected].

 

Last Modified:  January 26, 2017

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